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Guest Post by Ashley Wilson, Freelance Writer  How to Provide the Personal Touch in Five Easy StepsIf there's one thing that suffers under automation, it's how cold and impersonal technology can be. Sure, we can use AI and data mining to provide a tailored shopping or search experience. But how often do you feel like the companies and websites you visit really care about you and your needs? Unlike B2B marketing, which focuses on addressing problems and directing solutions based on the needs of a business, digital marketing to consumers requires folding your audience into your story in a way that allows them to create an emotional attachment to your brand.
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 Set up Additional Owners and Managers for Your Google My Business ListingWhen it comes to digital marketing as a small business owner, you can't always do it all online alone. It's important to delegate and get the help you need to manage your website and online business directory listings like your Google My Business account. Here's the right way to add additional users and listing managers to your Google My Business Listing without sharing your sensitive Google password information or surrendering primary ownership.
 Yes, You Really Need a Google My Business Listing and Here's Why:Given the current economic climate amidst the COVID-19 pandemic and extended shelter-in-place orders, there has never been more people online. As a small business owner, it's never been more important to update and manage your digital marketing assets such as your website and online directory listings. It's truly is mission critical that your business can be found online via search engines including Google, Bing, Yahoo, etc. Of these directory listings and search engines, your Google My Business (GMB) listing is the most important one to set up and maintain. Why? As Search Engine Land reports, more than 50% of Google searches end without a click to a website via a click on an organic or paid search result.
Guest Post by Joe Peters, Freelance Writer  Drive Traffic to Your Small Business Website for LessLead generation is one of the most important parts of any business strategy. If you’re not collecting leads, then you’re not gathering opportunities for sales. That means that your bottom line will quickly begin to suffer. Unfortunately, for a lot of business leaders and marketing experts, it can be challenging to track down new and reliable ways of generating leads regularly. That’s why we’ve put together this quick go-to guide for some of the most successful methods any business can use. Whatever industry you’re in, and whoever your target market might be, you can use the following strategies to boost your lead generation strategy.
By Max Klein, Marketing Coordinator
25 Things That Impact Your Exposure (And How To Fix Them)
Staying competitive in the digital marketing requires dedication if you want your small business to thrive. Ensuring your website is well-optimized with the best search engine optimization (SEO) practices is one way to be a step ahead of your competitors. Being up-to-date on the latest changes in SEO can also help you improve the performance of your various digital marketing campaigns, ensuring that you yield the maximum return from all your investments.
If you have a website, then conduct an SEO audit to check if you are making these below SEO mistakes. These could be one of the reasons why your website is not garnering enough traffic or is still not ranking well.
 15 Things to Consider Before Starting a Small Business BlogWhen Google released their Panda update in 2011, they took the internet by storm. What stood in the aftermath was the foundation of blogging in 2020: a world of long-form content, detailed guides, and lengthy articles that delivers unique value to readers hundreds of millions of times every day. That’s not an exaggeration. When WordPress sites alone see over 21 billion articles read on a monthly basis, it’s no wonder that a machine as complex as Google is necessary to make anything visible at all.
 A Look at JKM's Digital Marketing Highlights in 2019JKM opened its virtual doors in January of 2018. Now that our second year in operation is coming to a close, we’re reflecting on all that we’ve accomplished this year for our small business clients and our digital marketing agency. Here’s a look at our highlights in 2019:
The Scoop on Keeping Your Small Business Customers Happy and Engaged
Small business owners and savvy marketers know that in order for your promotions and sales efforts to be most effective, you should know as much as possible about your potential customer; what their habits are both online and off, their income, commute habits, communication preferences, etc.
This all helps paint a picture of their needs, and helps you determine at what point your products or services could be of use to them. This type of personalized data on your customer is incredibly valuable, and one of the reasons why big data is such a rapidly growing market.
Yet for most small businesses, finding the right customer at the right time using snippets of demographic and other consumer behavior data can be time consuming and hit-or-miss. Even the best, most thoroughly researched marketing campaigns only convert a small percentage of their target audience.
Customer engagement begins with your logo.
A number of our small business clients come to us because they need a better web presence or want to begin marketing their business online. We hate to do it, but sometimes we have to pump the brakes, take a step back and discuss their branding. For most small businesses, "branding" may consist of their logo and perhaps a small set of preferred colors, and maybe, if we're lucky, some defined fonts and images.
But the importance of your small business' logo cannot be overstated. The logo is often the first interaction and subsequent reaction a new prospect experiences when discovering your business. So the important question is: does it send the message you want to communicate about your company?
By Andrew Hansen, Copywriter  Optimize your social media timing, tools, and platforms.While running your digital marketing campaign, it can be difficult to decide what kind of content you want to post on social media, not to mention figuring out the nuances of every platform. But by picking up practices that drive-up engagement on your online profiles, your efforts to reach potential customers through social media will only improve. Here are five important social media marketing tips and tricks every small business should know to maximize their time and effort online:
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